There is no restocking fee for exchanges which is what your return would be. You ordered a kit made for 16-19 Chevy Cruze. The page clearly states in the fitment notes it will not fit the older body style 16 cars. The older body style cars are called Cruze Limited. Limiteds are a 2015 body style that was sold alongside new body style 16s. The vin plate will say 2016 because it was sold as 2016 but has the body of a 2015.
Again you will not have to pay a restocking fee as this would be considered an exchange. We state that in the return authorization email we sent. This is not the first time this has happened and we will exchange the kit with no issue. Just please make sure the boxes are in as good shape and we will not charge any fees for reboxing.